1) Acceptance of Terms
By accessing or using our websites, APIs, SDKs, or verification services (the “Services”), you agree to these Terms and any policies referenced here (including our Privacy Policy). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization.
2) Changes to Terms
We may modify these Terms from time to time. We will post updates here and revise the “Last updated” date. Your continued use of the Services after changes become effective constitutes acceptance.
3) Eligibility
You must be at least the age of majority in your jurisdiction and capable of entering a binding contract. You may not use the Services if you are barred under applicable laws or sanctions.
4) Accounts & Security
- You are responsible for the confidentiality of your credentials and for all activities under your account.
- Notify us immediately of any suspected breach or unauthorized use.
- We may require multi-factor authentication or take measures to protect the Services and users.
5) Verification Services
- Purpose: We enable identity/document verification workflows. You are responsible for obtaining necessary consents and for lawful use of results.
- Accuracy: We strive for high accuracy, but verification outcomes may depend on third-party sources and inputs you provide.
- Compliance: You must comply with applicable KYC/AML, eKYC, data-protection, and consumer laws in your jurisdiction.
- Results: Results are provided for your internal decisioning; you remain responsible for final decisions and any adverse actions.
6) Fees & Payments
- Fees, taxes, and billing cycles are described at checkout or in your order form.
- You authorize us (and our payment processors) to charge the payment method you provide.
- Late amounts may accrue interest or lead to suspension of access.
7) Refunds
Except where required by law or expressly stated otherwise, payments are non-refundable. If you believe you were charged in error, contact us within 15 days.
8) User Content
You retain ownership of your content. You grant us a limited license to process it solely to provide and secure the Services. You represent that you have all rights and consents necessary to upload and process such content.
9) Acceptable Use
- No illegal, infringing, deceptive, or harmful activities.
- No attempts to reverse engineer, bypass security, or overload the Services.
- No collection or processing of sensitive data beyond what your workflow requires.
- No use that violates sanctions, export controls, or the rights of others.
10) Privacy
Our Privacy Policy explains how we collect, use, and safeguard personal information. By using the Services, you acknowledge our privacy practices.
11) Third-Party Services
The Services may interoperate with third-party products or data sources. We are not responsible for third-party terms or practices. Your use of third-party services is governed by their terms.
12) Intellectual Property
We and our licensors retain all rights, title, and interest in the Services, including software, documentation, logos, and trademarks. No rights are granted except as expressly stated in these Terms.
13) Feedback
If you send ideas or suggestions, you grant us a royalty-free, worldwide, irrevocable license to use them without restriction.
14) Beta Features
Beta or preview features are provided “as is” for evaluation, may be changed or discontinued at any time, and may be subject to additional terms.
15) Service Availability
We aim for high availability but do not guarantee uninterrupted service. Maintenance, updates, or outages may occur.
16) Support
Support offerings (if any) are described on our site or in your order. Response times are targets, not guarantees.
17) Disclaimers
THE SERVICES ARE PROVIDED “AS IS”. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
18) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUPPLIERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) USD $100.
19) Indemnification
You will indemnify and hold us harmless from claims, damages, and costs (including reasonable attorneys’ fees) arising from your misuse of the Services or violation of these Terms.
20) Governing Law & Venue
These Terms are governed by the laws of [Your State/Country], without regard to conflict-of-law rules. Exclusive jurisdiction and venue lie in the courts of [City, State/Country], except where arbitration applies.
21) Dispute Resolution & Arbitration
Most concerns can be resolved informally. If not, you and we agree to binding arbitration on an individual basis, and waive the right to a jury trial or class action, to the extent permitted by law.
- Opt-out: You may opt out of arbitration within 30 days of accepting these Terms by emailing legal@checkinfonow.com with subject “Arbitration Opt-Out”.
- Exceptions: Either party may seek injunctive relief for IP or security matters in court.
22) Suspension & Termination
We may suspend or terminate access for violations of these Terms, risk to the Services, or non-payment. You may stop using the Services at any time. Sections that by nature should survive termination will survive.
23) Export & Sanctions Compliance
You represent that you are not subject to sanctions and will not use the Services in embargoed countries or in violation of export laws.
24) Miscellaneous
- Electronic Communications: We may send notices electronically.
- Assignment: You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
- Severability: If any provision is unenforceable, the rest remain in effect.
- Waiver: A failure to enforce is not a waiver.
- Force Majeure: Neither party is liable for delays due to events beyond reasonable control.
- Entire Agreement: These Terms and referenced policies constitute the entire agreement.
25) Contact
Questions about these Terms? Contact our legal team:
- Email: legal@checkinfonow.com
- Address: 1678 Observation Way, Antioch, CA 94531, USA